This award provides two adults, 21 years or older, with 7 nights of luxury accommodations in a deluxe studio unit from one of the following locations:
Acapulco: The Grand Mayan; Cabo San Lucas: The Grand Mayan Los Cabos, Hacienda Del Mar; Nuevo Valarta: The Grand Mayan, The Grand Bliss, The Grand Luxe; Riviera Maya / Cancun: The Grand Mayan, The Grand Bliss, The Grand Luxe; United States: Grandview Las Vegas, NV, Vacation Village at Parkway Orlando, FL.
Procedures:
Upon receiving your Luxury Collection booklet with card, please visit the website indicated and click on “Register”. Enter your access number, PIN and Activation Code (printed on the back of your card) to complete the step by step registration process. Once complete, you now have the ability to book your 7 night luxury stay at your leisure.
You are responsible for government imposed taxes which are $9.00 USD per night, and will be paid directly to the resort upon check out. For those who select the Riviera Maya or Nuevo Vallarta, there will be a $75.00 USD resort fee, per reservation, payable to the resort upon check out. As part of the resort fee, you will be provided one-way transportation from the airport to the resort, daily maid service, turn down service, local phone calls, welcome cocktail, daily newspaper, gym, internet and inter-resort shuttle service.
Once you submit your reservation, you will receive confirmation via email within 48 hours. In the rare event your reservation cannot be confirmed, an agent will contact you with alternative available dates and assist you with obtaining confirmation.
ATTENTION: Travelers selecting Riviera Maya or Nuevo Vallarta destinations: Approximately one week prior to check in, you will need to contact the concierge of the resort and provide 1) Reservation Number 2) Number of passengers 3) Airline Flight Number 4) Date and Time of your Arrival and 5) Your email address. This will give the resort ample opportunity to set up and confirm your transportation from the airport to the resort.
Cancellations of reservations 31 days or more are allowed, but will be subject to a $99 rebooking fee. Cancellations of reservations less than 30 days prior to check in cannot be accommodated and rebooking your vacation will not be allowed. Travel insurance is highly recommended.
Sponsor and travel supplier are not responsible for any acts of nature or any other natural disaster or circumstance beyond our control with regard to any travel arrangement(s) that results in injury, death, loss or property or other unforeseen tragedy.
All reservations and confirmations are subject to space availability. Consult the back of your access card for expiration date.
Guests are responsible for any and all related costs, included, but not limited to: transportation, local taxes, incidentals and any other incurred costs while on vacation.